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Terms of Service

These Terms of Service describe how Give Isha works for users and the terms on which we offer these services (what we kindly request of you as a user in return).

Isha Outreach, whose registered office is at #17, Govindaswamy Naidu Layout, Singanallur, Coimbatore, operates Give Isha (www.giveisha.org) (the "Website"). These are the general Terms of Service which govern your use of the Website. Please read these Terms of Service carefully. If you do not wish to be bound by these Terms of Service, you should not continue to use or access the Website.

  Give Isha runs and maintains a website that processes donations towards Isha outreach’s activities (www.ishaoutreach.org). For this service, and the support we provide to them and their supporters, Give Isha does not receive any fee on the donation.
  Give Isha transfers donations to Isha Outreach promptly every week. We can only refund a donation if Isha Outreach expressly requests it, and they can pay us back. Please get in touch with Isha Outreach.
  Your privacy is very important. Please read our privacy policy.
  If you create a Give Isha page, please remember Give Isha is for everyone. We’ll remove offensive, obscene or racist content on the rare occasions when we find it – and we may terminate membership as a result. Please also make sure that the content you upload on the site, especially pictures, is not copyright-protected.

These Terms of Service may change or be updated from time to time. It remains your responsibility to access and check these Terms of Service wherever you access the Website. The latest version of these Terms of Service will govern any future usage by you of the Website.

Payment Gateway
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Refund policy for online donations

Donations made online will not be refunded under any circumstances whatsoever.

Use of your donation
Isha Outreach is not responsible for any dissatisfaction you may have regarding the use of any donation you may make through the Website or websites powered by us. Please note that the recipient organisation reserves the right to use your donation for its general purposes. GiveIsha.org cannot guarantee that funds will be earmarked for a particular appeal, unless specifically stated by the recipient organisation itself.

Give Isha fees
Give Isha does not charge any transaction fee for donations made on the Website either from the donor or from Isha Outreach.

Unauthorized card use
When a donation is made on the Website the transaction is final and not disputable unless unauthorized use of your payment card is proved. If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider in accordance with its reporting rules.

Protecting your password
When you register with Give Isha and choose a password to protect your secure account, you are responsible for maintaining the confidentiality of your password. If you become aware of any unauthorized use of your password, we recommend that you change your password immediately or contact us at giveisha@ishafoundation.org

Give Isha's Privacy Policy forms part of these Terms of Service. By agreeing to these Terms of Service you also give your consent to the way we may handle your personal information under that Policy. Read our Privacy Policy here.

User conduct
You must at all times use the Website and its associated services in a responsible and legal manner. In particular, but not exclusively:

  • You must not upload offensive, obscene or racist content, including photographs, on to the Website. Give Isha does not actively edit the Website but reserves the right to remove or edit any content posted on the Website at its sole discretion and without notice, regardless of whether or not it is, in the opinion of any third party, offensive, obscene or racist. If you notice any such content, please email us at  giveisha@ishafoundation.org
  • If you build a Give Isha page, it is your responsibility to ensure that the content you are uploading on your page, in particular the photograph, is not copyright-protected. If it is, you must obtain the copyright owner's written consent to use it. Give Isha reserves the right to remove any pictures, photographs or copy from personal fundraising pages, at its sole discretion and without notice if their copyright status is in any doubt. If you suspect a breach of copyright on the Website, please email us at giveisha@ishafoundation.org
  • Other than in relation to your own Give Isha page, you may not remove or change anything on the Website.

In addition, you as a user must not:

  • misrepresent your identity or affiliation with any other person or organisation;
  • use the website to send junk email or 'spam' to people who do not wish to receive email from you;
  • use the Website to conduct, display or forward surveys, raffles, lotteries, contests, pyramid schemes or chain letters;
  • interfere with, or disrupt, the service or services or networks connected to the service and introduce any computer virus (including any variant or similar malicious code or instructions) to the Give Isha systems.

Give Isha reserves the right to cancel your membership and delete any Give Isha page without notice in the event of a breach of the above rules.

  • Building a Give Isha page in aid of a charity in no way implies Isha Outreach’s endorsement of your fundraising activity.  It is your responsibility to check with Isha Outreach first that your chosen activity does not contravene their policies. Give Isha reserves the right, at its absolute discretion and without notice, to cancel your personal fundraising page at the request of Isha Outreach, in the event that they, in its absolute discretion, deem your fundraising activity inappropriate or unnecessarily dangerous.

Partner Services
Give Isha may from time to time select partners offering relevant information and services that we believe will enhance our provision for visitors to the Website. Whilst we will do our best to select partners of the highest integrity, we are not responsible for any aspect of the information or services offered by them, and if you choose to use their services you do so at your own risk.

The names Give Isha, GiveIsha.org, the Give Isha logo and any other product and service names that we may present on the Website from time to time may not be used in connection with any product or service that is not Give Isha's, nor in any manner that is likely to cause confusion, or in any way that may disparage or discredit Give Isha. Other trademarks, service marks or logos that appear on the Website, in particular (but not exclusively) those of member charities, are the property of their respective owners and are likely to be registered trademarks and subject to restrictions as to their use.  

All content on the Website is owned by Give Isha, Isha Outreach, or other original providers, and is protected by the applicable intellectual property and proprietary rights and laws. You may copy content for your own personal, non-commercial use provided you do not alter it or remove any copyright, trade mark or other proprietary notice. No other use of the Website's content is permitted without the express prior permission of Give Isha, and, where applicable, the copyright holder. Inquiries and permission requests may be sent to giveisha@ishafoundation.org.

Changes to the service
Give Isha will make every effort to ensure that the Website and other services are available continuously, but reserves the right to modify, suspend or discontinue all or any part at any time with or without notice. Unless specifically exempted, any new features, services or software applications introduced shall be subject to these Terms of Service.

Failure to comply with these Terms of Service
In the event that you commit a breach of these Terms of Service, Give Isha reserves the right at its sole discretion to immediately and without notice suspend or permanently deny your access to all or part of the Website and services.

You may discontinue use of the Website and services at any time. These Terms of Service will continue to apply to past use by you.

Disclaimer and Limitation of Liability
Give Isha does not, and nothing in these Terms of Service shall act to, exclude or limit Give Isha's liability for death or personal injury resulting from its negligence, fraud or any other liability which may not by applicable law be excluded or limited. You agree that your use of the Website is on an "as is" and "as available" basis and that your use of the Website is at your sole risk.

Give Isha does not guarantee continuous uninterrupted or secure access to our services and operation of the Website may be interfered with by numerous factors outside of our control. On that basis, except as expressly set out in these Terms of Service, Give Isha does not provide conditions, warranties or other terms in relation to the Website, to the extent permissible by law. Give Isha shall undertake general maintenance and upkeep of the Website between 03:00 - 07:00 hours at the weekends from time to time. During these periods, the Website may not be available for use.

Subject to exceptions listed above, in no event shall Give Isha be liable (whether for breach of contract, negligence or for any other reason) for any loss or damage which you may claim to have suffered by reason of your accessing and use of the Website, including (but not limited to) loss of profits, exemplary or special damages, loss of sales, loss of revenue, loss of goodwill, loss of any software or data, loss of bargain, loss of opportunity, loss of use of computer equipment, loss of or waste of management or other staff time, or for any indirect, consequential or special loss, however arising.

Give Isha may change the format and content of the Website from time to time. You should refresh your browser each time you visit the Website to ensure that you download the most up to date version of the Website, including the latest version of these Terms of Service.

Governing law
These Terms of Service are governed by Indian law and are subject to the exclusive jurisdiction of Chennai courts.


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